Hi, congrats to you, you have found the real specialist in bearings!

We are a leading European distributor and mechanical engineering studio. We will help you design, source, and stock special (non-standard) bearings and mechanical components, or simply offer you standard bearings at highly competitive prices from our huge stock. Compliant with your MRP/ERP/Kanban/DDMRP needs. Our customers include well known companies in industrial automation, transit management, wheel and drive systems and agricultural machinery.


Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H.
Alberichgasse 2
1150 Vienna, Austria, Europe

+43 1 982 14 39

Business hours:

Monday through Thursday
08:00 to 12:00
12:45 pm to 17:00 pm

08:00 bis 12:00

Business hours

Compensa Handel, Alberichgasse 2, 1150 Vienna, Austria, Europe

Tel +43 1 982 14 39 - 0

Mobile +43 664 88165926

Opening hours
Monday through Thursday
08:00 to 12:00
12:45 pm to 17:00 pm
08:00 bis 12:00


Walter Kral, Gründer von Compensa1953: Founded by Walter Kral through a series of compensation transactions across Eastern Europe and Asia.

Kral never owned a truck fleet and chose to outsource shipping long before that became a business imperative in Europe. He focussed on:

Purchasing, quality inspection, heeding customer feedback, delivering on time. Soon, Compensa was an established firm in the marketplace.

Lager der Firma Compensa in den 1990ernIn the mid-1980s, Compensa started buying bearings from China, which later became the most important sourcing market.

1987: Christine und Walter Brandstaetter started working for Compensa, daughter and son-in-law of Kral. Walter Brandstaetter took over as general manager in 1999.

2000s: Josef Frank started working for Compensa. He helped expand the special bearings and hardware business and increased quality inspection capacity.

COM-A und Q-COMCompensa defined quality standards that are still in place today with its own brands „COM-A – Economic Quality“ und „Q-COM – High Quality“.

2009: Walter Brandstaetter passed away unexpectedly. His wife Christine Brandstaetter took over during the world financial crisis.

2012: Compensa started doing its own quality inspections at its supplier factories in China.

Josef Frank auditiert HCH Werk.2013: Compensa started to work with HCH as its sole supplier of premium grade bearings. HCH (Ningbo Huanchi Bearing Group) liked our distribution network and our expertise in bearings. We liked them back for their manufacturing prowess and can-do mentality.

Eigentümerin Christine Brandstätter und Geschäftsführer Josef Frank2015: Christine Brandstaetter handed over her reign to then technical director Josef Frank, the designer and mechanical solutions mastermind who ever since has been boosting the special bearings business. He also modernized our IT systems.

2020: Compensa launched its new Website and online store to continue giving great service to customers old and new.




Make the customer satisfied! Keep the customer satisfied!
We are all responsible for the business of Compensa.

Only if every SINGLE one of us does assiduous and correct work,
we will ALL be successful.

EACH of us is the wheel that KEEPS EVERYTHING MOVING,
and moving in the right DIRECTION.



Quality management system complying with ISO 9001:2015


Quality Austria


Legal information

Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H.
Alberichgasse 2, 1150 Vienna, Austria, Europe
Tel +43 (1) 9821439-0
Steuernummer 032857039
USt-IdNr.: ATU16382901
Handelsregisternummer 105815 k 
Gewerbeschein 15 - Gew 18904/4/70
EORI ATEOS1000010874

Applicable Austrian wholesale trade law: https://www.ris.bka.gv.at/defaultEn.aspx

Trade authority: Municipal District Office 15th district of Vienna (German)

Compulsory listing in Austrian Chamber of Commerce Directory “WKO Firmen A–Z” (no English available [last checked: FEB 25, 2020])

Typeface “Wiener Norm” by Rudolf Horaczek

Supported by Vienna Business Agency in 2021.
Supported by Vienna Business Agency



Terms and Conditions

This is a Google Translate automatically generated translation [APR 15, 2021] of the original terms in German, which shall apply in all contracts entered between Compensa and their customers.

Download as PDF (AGB, German)

1. Scope

a. Trading with Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H. („we“, „our“) shall solely be regulated by the following terms and conditions („Allgemeine Geschäftsbedingungen“, „AGB“). We are Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H.
Alberichgasse 2, 1150 Wien  
+43 (1) 9821439-0
+43 (1) 9821439-12
Austrian company register number FN 105815 k, HG Wien commercial court
Trade warrant number 15 - Gew 18904/4/70
EORI ATEOS1000010874

b. Our contractual partner is called "contractual partner" or "customer". These terms and conditions are binding for all current and future business dealings with us, even if they are not expressly referred to.

c. For consumer transactions § 1 of the Consumer Protection Act (hereinafter referred to as "consumer business"), these terms and conditions apply with the deviations regulated for consumer transactions.

d. Regulations that deviate from or supplement these terms and conditions - in particular general business or purchasing conditions of the contractual partner - only become part of the contract if we have expressly confirmed this in writing. The provision of paragraph 1.d does not apply in consumer business.

e. Persons who place orders or deliver or pick up goods for processing are deemed to be authorized to accept our terms and conditions for the contractual partner.

2. Offer and conclusion of contract

2.1 Offer

a. Our offers are always subject to change unless they are expressly designated as binding. The contract partner's order is only deemed to have been accepted with our order confirmation, whereby a contract is concluded.

b. In the case of consumer transactions, we have to send the order confirmation to the contractual partner within a reasonable period of time, but no longer than 14 days after placing the order, otherwise the contractual partner is no longer bound by the order or the offer.

c. Plans, illustrations, drawings, weight and measurement information and similar technical information in our e-mails, electronic documents (e.g. PDFs), in the shop, in brochures, circulars, advertisements, price lists and the like are only approximate unless they are expressly written in writing are designated as binding. We reserve the right to make design changes.

2.2 Order and conclusion of contract in the shop

a. The presentation of the goods in the shop also does not constitute a binding offer from us to conclude a purchase contract. The customer is only asked to submit an offer by placing an order. The order takes place in the following steps:

• Selection of the desired goods;

• Enter customer data (first name, last name, address, email address).
The customer can either create a customer account with which he can log in to the shop for each subsequent order, or order as a guest. If you order as a guest, no customer account is created;

• Inspection of the pre-contractual information for consumers according to § 4 FAGG;

• Choice of shipping method and method of payment;

• Checking the information in the shopping cart;

• Confirmation by clicking the "Buy" button (corresponds to: "Order with obligation to pay"), whereby the order is sent bindingly.

b. By submitting the order in the shop, the customer submits a binding offer aimed at concluding a purchase contract for the goods in the shopping cart. By submitting the order by clicking the “Buy” button, the customer recognizes the pre-contractual information for consumers and these terms and conditions as the sole decisive factor for the legal relationship with us.

c. We confirm receipt of the customer's order by sending a confirmation email. This confirmation of receipt of the order does not yet represent the acceptance of the contract offer. It only serves to inform the customer that the order has been received. The declaration of acceptance of the contract offer is made through the delivery of the goods or an express order confirmation.

3. Confidentiality

a. The contractual partner irrevocably undertakes to keep confidential all trade and business secrets made available by us, made available or otherwise known in connection with or due to a business relationship or contact with us and not to disclose them in any way whatsoever to third parties to make our consent available. Furthermore, the contractual partner undertakes to use information only on a need-based basis and only within the framework of the concluded contract.

b. The confidentiality obligation remains in effect for 3 years after the end of the business relationship with us or independently of a business relationship for 3 years after our offer has been submitted.

4. Prices and terms of payment

a. Our prices are given in EURO. For purchases through our shop, the prices shown there at the time of the order apply. Insofar as statutory sales tax is incurred, this will also be invoiced at the currently applicable rate. Any fees are to be paid by the contractual partner.

b. The quoted prices apply “ex works” or “ex works” INCOTERMS® in the current version and do not include the costs of transport, unless otherwise agreed between the parties.

c. The provision of point 4.b does not apply in consumer business. Here applies that our designated sales.


This is a Google Translate automatically generated translation [JAN 25, 2022] of the original page in German.

Information on data processing in accordance with GDPR

Here you can find out everything about the legal basis, the purpose and the framework conditions for processing data in accordance with the General Data Protection Regulation of the European Parliament and Council.

Responsible for data processing:

Compensa Handel - Rolling Bearing Steel Tools Machines - Gesellschaft m.b.H.
Alberichgasse 2
A-1150 Vienna
Email: post@compensa.at
VAT no.: ATU16382901

Which data are processed?

We process the following personal data: Your personal details such as title, first name, surname, address, telephone number, e-mail address and possibly your position in the company. In the case of business customers, we also collect public company data from the company register and annual report, UID number, business purposes, industry affiliation and publicly available economic data.

Where does this data come from?

We process the personal data that we have received from you as part of the business relationship. In addition, we process data from publicly accessible sources such as the company register and land register as well as from address publishers, direct marketing companies and credit agencies, which we have received in a permissible manner.

On what legal basis and for what purpose is the data processed?

We process your personal data in accordance with data protection regulations

• to fulfill contractual obligations (Art. 6 Para. 1 lit b GDPR):

Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H. or processors commissioned by us process your personal data to fulfill the contract with you. This includes the billing of your services, the dispatch of goods and invoices and, if necessary, reminders as well as the communication for the processing of the contract and the processing of payments. The legal basis for the processing and provision of your personal data is therefore the processing for the fulfillment and execution of the contract. Without this we cannot conclude and process the contract.

• to fulfill legal obligations (Article 6 (1) (c) GDPR):

The processing of personal data may be necessary for the purpose of fulfilling various legal obligations - the preparation of the annual financial statements, ongoing tax obligations, as well as in the context of audits at the courts of auditors. Without providing your data, we cannot meet our legal obligations.

• within the scope of your consent (Article 6 (1) (a) GDPR):

If you have given us your consent to the processing of your personal data, processing will only take place in accordance with the purposes specified in the declaration of consent and to the extent agreed therein. A given consent can be revoked at any time with effect for the future (see data processing for advertising purposes).

• to protect legitimate interests (Article 6 (1) (f) GDPR):

If necessary, within the framework of a balancing of interests in favor of Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H. or a processor, data processing takes place beyond the actual fulfillment of the contract to protect our legitimate interests or those of the processor. In the following cases, data is processed to protect legitimate interests:

• Consultation and data exchange with credit agencies to determine creditworthiness and default risks;

• Examination and optimization of processes for needs analysis and direct customer contact as well as measures for business management and further development of services and products;

• Advertising for your own products, customer evaluation, market and opinion research, unless you have objected to the use of your data in accordance with Art. 21 GDPR;

• Telephone records;

• As part of legal prosecution to defend against and assert legal claims

How long is your data stored?

If necessary, we process your personal data for the duration of the entire business relationship and beyond that for the duration of statutory retention and documentation periods, in particular the Federal Fiscal Code (BAO).

According to Section 207 (2) in conjunction with Section 208 (1) (a) BAO, taxes become time-barred after ten years at the end of the year in which the tax claim arose. According to § 132 BAO, books, records and receipts relevant to tax law must be kept for seven years. Therefore, your data will generally be deleted after ten years from the end of our contractual relationship.

What data protection rights do you have?

At any time you have the right to information, correction, deletion of the restriction of the processing of your stored data, a right to object to the processing and a right to data portability in accordance with the requirements of data protection law.

Should you want to make use of this right, you can do so informally, without giving reasons, by sending a letter. Address: Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft m.b.H., Alberichgasse 2, A-1150 Vienna, Email: post@compensa.at.

If you are of the opinion that we are violating Austrian or European data protection law when processing your data, we ask you to contact us so that we can clarify your concerns.

If you have any questions about the content of this information or general questions about data protection, you are welcome to send us an e-mail to post@compensa.at or a letter to Compensa Handel - Wälzlager Stahl Werkzeuge Maschinen - Gesellschaft mbH, Alberichgasse 2 , A-1150 Vienna. You can address complaints to the Austrian data protection authority.

Declaration on the obligation to provide information (web analysis, cookies, shop)

Data protection

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

contact with us

If you contact us by e-mail, the data you provide will be stored with us for six months for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

data storage

We would like to point out that the IP data of the connection owner, as well as the name, address and credit card number of the buyer are stored by the web shop operator in the context of cookies for the purpose of simplifying the purchasing process and for subsequent contract processing.
In addition, the following data is also stored with us for the purpose of contract processing: telephone numbers and e-mail addresses. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.
After aborting the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) a (consent) and/or b (necessary for contract performance) of the GDPR.

Google Analytics

On the website we use Google Analytics, a service provided by Google Inc., which analyzes the use of our website. Google Analytics uses cookies, small text files that are stored on your computer, tablet or smartphone and thus enable website behavior to be evaluated.
The information obtained through these cookies is stored on Google's global servers and used to track website usage, generate reports and connections between the Compensa website and other services used within the website become to analyze. You can prevent Google from storing cookies on your computer by storing this in your web browser settings. Deactivating cookies can have a negative impact on the use of the Compensa website.
Transmission of the data stored in the cookies to the Google server can be stopped, but this data cannot then be used for further analysis and improvement. To do this, you can download a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout


Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be reduced.

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